Our delivery times vary depending on the type of product or service ordered and your geographical location. Generally, for standard orders, delivery is made within 3 to 5 business days. However, for custom orders or those requiring special processing, the timeframe may extend to 7 to 10 business days. We will send you a confirmation email with real-time tracking as soon as your order is shipped.

You can modify or cancel your order within 24 hours of placing it. After this period, we cannot guarantee the possibility of cancellation as the order may already be in processing or shipping. For any modifications or cancellations, please contact our customer service as soon as possible, and we will do our best to accommodate your request.

Yes, we offer attractive discounts for bulk orders. If you are a reseller or wish to purchase in large quantities, we invite you to contact us directly to discuss wholesale pricing and specific delivery conditions. We work with our clients to offer customized solutions that meet their needs while respecting their budget.

If you receive a damaged or defective product, please contact us immediately. We will ask you to provide photos of the product in question along with details of the issue encountered. After evaluation, we will offer you an appropriate solution, such as product replacement or a full refund. We take customer satisfaction very seriously and are committed to resolving such issues promptly.

Our customer service team is available to answer all your questions and concerns. You can contact us by phone, email, or through our online contact form. Our hours of operation are Monday to Friday from 9 AM to 6 PM. We are committed to responding to all inquiries within 24 business hours.